How to Reach Nordiqo Support
We understand that when it comes to your money and your trades, you need answers fast. That's why the Nordiqo support team operates 24 hours a day, 7 days a week. No matter when you reach out, someone will be there to help — and we mean actual humans, not automated chatbots running in circles.
Whether you're having trouble with your account, need help navigating the platform, or just have a general question about how the Nordiqo AI works — don't hesitate to reach out. We genuinely enjoy hearing from our users, and your feedback helps us make the platform better.
Common Reasons People Contact Us
To help you get to the right place faster, here are the most common topics our support team handles. If your question falls into one of these categories, we probably already have a quick answer ready for you:
- Account setup & verification: Help with creating your Nordiqo account, completing KYC verification, and getting started on the platform.
- Deposits & withdrawals: Questions about deposit methods, processing times, minimum amounts, and withdrawal procedures.
- Trading & AI settings: Guidance on configuring the Nordiqo AI engine, setting risk parameters, and understanding trade execution.
- Technical issues: Troubleshooting login problems, browser compatibility, or any unexpected behavior on the platform.
- General inquiries: Questions about supported cryptocurrencies, country availability, fees, or anything else you're curious about.
- Feedback & suggestions: We actively welcome user feedback. If you have an idea that could make Nordiqo better, we want to hear it.
For Business & Partnership Inquiries
If you're a journalist, influencer, financial advisor, or business looking to partner with Nordiqo, we'd love to hear from you. Please direct all business-related inquiries to:
Email: partnerships@nordiqo.ca
We typically respond to partnership inquiries within 24–48 hours. Please include relevant details about your organization and the nature of your inquiry so we can connect you with the right team member.
Our Commitment to You
At Nordiqo, customer support isn't an afterthought — it's a core part of who we are. We believe that a trading platform is only as good as the team standing behind it. And we're standing right here, ready to help.
Every message gets read. Every concern gets addressed. And every piece of feedback gets passed along to our product team. That's not a marketing promise — it's how we actually operate, day in and day out.
Thank you for being part of the Nordiqo community. We genuinely appreciate your trust.